Refund Policy
Last updated: September 29, 2026
This policy covers subscriptions to RankBuddy's paid plans (Basic, Standard, Premium) and one-time token top-up purchases.
Within 48 hours of subscribing
If you cancel your subscription within 48 hours of first subscribing, you'll receive a full refund of that payment.
After 48 hours
Cancellations made more than 48 hours after subscribing are not eligible for a refund. Any tokens remaining on your account at the time of cancellation are burned immediately and cannot be recovered or transferred. Before you confirm a cancellation past the 48-hour window, RankBuddy will show you a clear warning restating this so you aren't surprised. Cancelling stops future billing — you keep access until the end of the current billing period that you already paid for.
Monthly renewals
The 48-hour refund window applies to your first payment on a plan, not to each monthly renewal. If a renewal payment fails, Paddle will retry it automatically; if it continues to fail, your subscription may be marked past due and eventually cancelled.
Top-up tokens
One-time token top-up purchases (the $5/$10/$20 bundles or a custom amount) are non-refundable once tokens have been credited to your account.
Chargebacks
If you have a billing concern, please contact us first — we'd rather resolve it directly. Filing a chargeback with your bank instead of contacting us may result in your account being suspended while the dispute is investigated by Paddle.
How refunds are processed
All payments are processed by Paddle.com, our merchant of record. Approved refunds are issued back to your original payment method through Paddle and may take several business days to appear.
Requesting a refund
Cancel any time from your account billing page, or contact us at support@rankbuddy.online or via WhatsApp at +92 313 4032827 if you run into any issues.